Mobile / Live
These terms set out how your account on mpogalaxi works — what you agree to when you access the lobby, how we handle your wallet activity through DANA, OVO, or Bank Transfer, and what rights you hold as an account holder. Access to our platform depends on local law and is available only in eligible regions where permitted.
By opening an account on mpogalaxi and accessing any part of the lobby — whether that is the slots catalog, live casino tables, or the sportsbook — you are confirming that you have read these terms and that you meet the eligibility conditions for your region. Our platform is available where local law permits, and it is your responsibility to check whether access is lawful in your jurisdiction before you register. Your account is personal to you. The wallet linked to your account — funded through DANA, OVO, or Bank Transfer — is yours alone, and any transaction record tied to that wallet is subject to these terms. We do not allow account sharing, and any activity that looks like it originates from multiple users on a single account may result in a review of that account. We may update these terms when our services change or when applicable rules require it. When that happens, the revised version becomes active from the date it is published on this page. Continuing to use your account after that date means you accept the updated terms. If you disagree with a change, the right step is to stop using the platform and close your account through the support channel listed below.
DANA deposits and withdrawals are processed through your verified account wallet. Transaction records are visible in your account history after each session.
OVO transfers are tied to your registered account. Any discrepancy in a transaction can be raised through the support route on this page.
Bank Transfer activity is logged against your account ID. Verification steps and field instructions are shown at the point of transaction in your account.
Not every part of your interaction with mpogalaxi falls under the same set of rules. These terms cover your registered account, the wallet transactions you make, and the content you access directly through our lobby. Third-party services — such as the payment network behind DANA or OVO — operate under their own terms, and we do not control or accept liability for those. Understanding what these terms do and do not govern helps you know where to direct a question if something goes wrong.
Your registration, login credentials, and session activity on mpogalaxi are fully within scope. These terms define how your account is opened, maintained, and closed.
Deposits and withdrawals through DANA, OVO, and Bank Transfer are covered here. The record of each transaction is accessible in your account dashboard after login.
Games from studios in our catalog — including PG Soft, Pragmatic Play, and CQ9 — are delivered through our lobby. These terms apply to how you access and use that content.
Payment networks, e-wallet providers, and any external link you follow from our site operate under their own policies. These terms do not extend to those services.
Holding an account on mpogalaxi comes with a set of concrete actions you can take at any point. You are not limited to passive acceptance of how your data and activity are recorded — you can ask to review what we hold, correct details that are wrong, and raise questions directly with our support team. Each of these paths is open to you through your account or through the contact route listed in the support section below. If you believe a transaction record in your wallet does not reflect what happened, that is a question you can raise through the same channel; we will look at the record and respond. Closing your account is also within your rights — the process is handled through our Indonesia support team, and your wallet balance should be withdrawn before you request closure.
Your full transaction history is visible in your account dashboard after login. Each entry shows the method used — DANA, OVO, or Bank Transfer — and the amount recorded.
If your registered account details are incorrect, contact our support team with the specific field you need corrected. We will verify and update it within the process shown in your account settings.
Any question about these terms — how a rule applies to your account, what a transaction record means — can be directed to our Indonesia support team through the contact route in the support section below.
You may close your account at any time. Withdraw your wallet balance first, then contact our support team to initiate the closure process. We will confirm when it is complete.
If something in these terms raises a question — about your account, a wallet transaction, or how a specific rule applies to you — these are the channels to reach us. Our Indonesia support team handles account and policy questions directly, so the right path depends on what you need to resolve.
Open the live chat window from any page in your account. This is the fastest route for questions about a transaction or an account detail that needs clarification.
For written questions about these terms or a formal request to correct your account data, reach us by email. The address is shown in the footer of your account dashboard after login.
Our support team handles questions in the context of Indonesian account holders. If your question involves DANA, OVO, or Bank Transfer activity, include your transaction reference when you write in.
Your account security and the privacy of your wallet activity are handled with defined practices on our end. We retain transaction records for the period required to manage account disputes and to comply with applicable rules in eligible regions. Cookie data tied to your session is used to keep the lobby functional and to remember your login state — it is not used to serve advertising outside our platform. If you want to know what session or account data we hold on you, the request goes to our support team through the contact routes above.
Your login credentials are stored in hashed form. We do not retain your DANA, OVO, or Bank Transfer access details — only the transaction reference and the amount recorded in your wallet.
Account and transaction records are retained for as long as your account is active and for a defined period after closure, in line with the rules applicable in your eligible region.
Session cookies keep your account state active while you browse the lobby. You can manage cookie preferences through your browser settings; some functions may not work if all cookies are blocked.
To request a correction to your stored account data or to ask what we hold, contact our Indonesia support team. Include your account ID and the specific data point in question so we can respond accurately.
These are the questions we hear most often from account holders about how these terms work in practice.
Yes. Any deposit or withdrawal you make through DANA, OVO, or Bank Transfer is recorded against your account and falls within these terms. The transaction record is visible in your account dashboard. The payment network's own terms also apply separately to the transfer on their end.
Access depends on local law and is available in eligible regions where it is permitted. If you are in Indonesia, check whether access is lawful in your specific area before registering. We do not make eligibility decisions on your behalf — that is a step you take before opening an account.
When we publish a revised version, it becomes active on the date shown at the top of this page. If you continue to use your account after that date, that counts as acceptance. If you disagree with the change, you can stop using the platform and close your account through our support team.
Contact our Indonesia support team through live chat or email — both routes are listed in the support section above. Tell us which account field needs correcting and we will verify the request. The correction process and the fields we can update are described when you contact support.
Your complete wallet history — every DANA, OVO, and Bank Transfer transaction — is in your account dashboard after login. Each entry shows the method, the amount, and the date recorded. If a transaction looks wrong, raise it through our support team with the reference number shown in that entry.
Withdraw your wallet balance first, then contact our Indonesia support team and ask to close the account. We will confirm the closure once it is processed. Account records are retained for a defined period after closure in line with applicable rules for eligible regions.