Mobile / Live
This policy explains what data mpogalaxi collects when you access our lobby, create an account, or complete a transaction using DANA, OVO, or Bank Transfer — and how that data is used, stored, and protected. Availability of our services depends on local law and eligible regions in Indonesia.
When you open an account on mpogalaxi, we collect the information you provide during registration — your name, email address, and contact details. When you make a deposit or withdrawal through DANA, OVO, or Bank Transfer, our payment processing records the transaction reference and status, but we do not store your full wallet credentials or bank PIN on our servers. We also collect device and session data automatically: your browser type, IP address, and the pages you navigate within our lobby. This technical data helps us keep your session active and detect unusual access patterns. Cookies are used to remember your login state and lobby preferences — you can manage cookie settings through your browser at any time. All data collection on mpogalaxi is subject to applicable Indonesian law and is available only where local law permits. We do not sell your personal data to third parties. Retention periods vary by data type: account records are kept while your account remains active, and transaction logs are retained as required by applicable regulations. If you close your account, you may request deletion of personal data by contacting our support team directly.
When you deposit or withdraw via DANA, we record the transaction reference and outcome. Your DANA wallet credentials are never stored on mpogalaxi servers — the transfer happens through your DANA app directly.
OVO payment records on mpogalaxi show the amount, date, and status of each transaction. We do not access your OVO account balance or history beyond the specific transaction you initiated with us.
Bank Transfer deposits are matched using the reference code shown at checkout. We retain the transfer confirmation for account reconciliation, in line with applicable Indonesian financial record requirements.
Session tokens, login timestamps, and device identifiers help us secure your account. If we detect a login from an unfamiliar device, your account dashboard will reflect the access log so you can review it.
This policy applies specifically to data processed by mpogalaxi through our website and account systems. It does not extend to third-party services you reach from our lobby. Below is a clear breakdown of what falls inside and outside this policy's scope.
All data collected when you register, log in, or update your account details on mpogalaxi falls within this policy. This includes your profile information, login history, and security settings visible in your account dashboard.
Deposits and withdrawals processed through DANA, OVO, or Bank Transfer are covered by this policy for the data we handle on our side. The payment provider's own privacy terms govern their handling of your wallet or banking data.
Your browsing activity within our lobby — which game categories you visit, session duration, and cookie preferences — is covered here. You can review and clear these preferences through your browser settings at any time.
External links, game studios such as PG Soft or Pragmatic Play, and payment platforms operate under their own privacy policies. mpogalaxi does not control how those parties collect or use data once you leave our platform environment.
As an account holder on mpogalaxi, you have practical options for reviewing and managing your personal data. To see what information we hold about your account, log in and visit your account dashboard — your profile details, transaction history, and login records are accessible there directly. If any of your registered details are incorrect, you can update them from the account settings page; for changes that require identity verification, our support team will guide you through the process via live chat or email. If you have a question about how a specific piece of data is used, or if you want to request that we delete your personal data following account closure, reach out through our support channels. We handle data requests in line with applicable Indonesian law, and access depends on the region where the request originates. Keep in mind that some transaction records may need to be retained for a defined period under regulatory requirements even after a deletion request is processed.
Log in to your account dashboard to see your registered profile, deposit and withdrawal history via DANA, OVO, or Bank Transfer, and your recent login activity. No support ticket is needed for standard account record access.
Update your name, email, or contact number directly from account settings. If a correction requires identity verification, contact our support team — they will confirm which documents are needed and walk you through each step.
Send your data question to our support team via live chat or email. We will confirm receipt and respond in line with our standard support process. Include your registered email so we can locate your account quickly.
After closing your account, you may request deletion of personal data not subject to mandatory retention. Submit the request through support with your account email, and we will confirm which data can be removed and the expected timeline.
If you have a question about this policy, need to correct account data, or want to submit a data request, these are the direct paths to our team. Choose the channel that suits you — our support team handles privacy matters through all three.
Open the chat widget in the bottom corner of any page on mpogalaxi. Live chat is the quickest path for account data questions and privacy requests — have your registered email ready when you start the conversation.
Send your privacy question or data request to our support email address, which is listed on the Contact page of our site. Include your account email and a brief description of your request so we can route it to the right team member.
Many data actions — reviewing your transaction history, updating profile details, checking login records — can be completed directly inside your account dashboard after login. Start there before raising a support ticket.
mpogalaxi applies standard security practices to protect the data associated with your account. Connections to our site use SSL encryption, which means data transmitted between your device and our servers is protected in transit. We use session cookies to maintain your login state and lobby preferences; these are cleared when you log out or when the session expires, depending on your browser settings. Account security is your shared responsibility too — we recommend using a unique password for your mpogalaxi account and not sharing your login credentials. If you notice any access you do not recognise in your account dashboard, contact support immediately. Data is retained only for as long as necessary for the purposes described in this policy, or as required by applicable Indonesian regulations. For any question about data handling practices not covered here, our support team is available through live chat and email as listed on our Contact page.
All data in transit between your browser and our servers is encrypted via SSL. This applies to account login, lobby navigation, and payment steps involving DANA, OVO, or Bank Transfer — your session data is not transmitted in plain text.
We use cookies for session management and lobby preferences. You can view, manage, or clear cookies through your browser settings at any time. Disabling certain cookies may affect how your login session and lobby state behave across pages.
Your account security depends partly on the password you choose and how you manage access. Review the login history in your account dashboard regularly. If anything looks unfamiliar, use the account settings to change your password and contact support promptly.
We keep account and transaction records for as long as your account is active or as required under applicable law. After account closure, you may request removal of data not subject to mandatory retention by contacting our support team with your registered email.
These are the questions we receive most often about how mpogalaxi handles account data, cookies, and your rights under this policy.
We collect the name, email address, and contact details you provide during registration. Once you transact, we also record payment references for DANA, OVO, or Bank Transfer deposits and withdrawals. Device and session data such as IP address and browser type are collected automatically to maintain account security.
No. Your DANA or OVO wallet credentials and PIN are never stored on our servers. Payments are processed through your wallet app directly, and we only retain the transaction reference number and status for your account record.
Log in and open your account dashboard. Your profile details, transaction history, and login records are visible there. For a more detailed data summary or if you cannot locate specific records, contact our support team via live chat or email with your registered account email address.
Yes. After closing your account, submit a deletion request through our support team with your registered email. We will confirm which data can be removed and which records must be retained under applicable Indonesian regulations. The response will include the expected processing timeline.
We use cookies to keep your login session active and remember your lobby preferences. You can manage or clear cookies through your browser settings at any time. Turning off session cookies may cause you to be logged out between pages or lose your saved lobby preferences.
Reach our support team through live chat on any page of our site, or via the email address listed on our Contact page. Include your registered account email and a short description of your question so it can be directed to the right team. We handle privacy questions alongside general account support.